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  • Anthony J

    SULPHUR, LA | 2026 GMC Terrain
    Confirmed Sales Review
    June 10, 2025
    When I decided to purchase a vehicle, no one pressured me and the team worked with me on the right vehicle at affordable payments.

    Response from All Star Buick GMC

    June 11, 2025
    Congratulations on your new vehicle! We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

  • Vetra S

    LAKE CHARLES, LA | 2013 Buick LaCrosse
    Confirmed Service Review
    May 16, 2025
    Check engine light came back on the same day of pick up

    Response from All Star Buick GMC

    May 19, 2025
    Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

  • Richard D

    SULPHUR, LA | 2025 Buick Envision
    Confirmed Sales Review
    April 17, 2025
    Everyone that was in the dealership was helpful and very nice. Even if they had nothing to do with the sale.

    Response from All Star Buick GMC

    April 18, 2025
    Thank you for the great feedback! We're so happy to hear that everyone you interacted with was helpful and kind, even beyond the sales team. Creating a welcoming environment is important to us, and it’s wonderful to know it showed throughout your visit. We truly appreciate your support and hope to see you again!

  • Dennis O

    SULPHUR, LA | 2024 GMC Sierra 1500
    Confirmed Service Review
    March 20, 2025
    Service Dept. needs improvement. I have purchased vehicles at All Star since they opened their doors. I have bought 2 new vehicles there since Mr. Jack sold the dealership. Service has always been a huge part of my reason for my loyalty . Service Dept. needs improvement !

    Response from All Star Buick GMC

    March 25, 2025
    We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

  • Katherine M

    SULPHUR, LA | 2023 Buick Enclave
    Confirmed Service Review
    March 11, 2025
    Everyone is polite and on time!

    Response from All Star Buick GMC

    March 13, 2025
    We want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. Have a great day!

  • Keith B

    LAKE CHARLES, LA | 2025 GMC SIERRA EV
    Confirmed Sales Review
    January 9, 2025
    Very nice and accommodating crew

    Response from All Star Buick GMC

    January 10, 2025
    Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing All Star Buick GMC and we hope to see you again soon!

  • Steven S

    IOWA, LA | 2025 Buick Enclave
    Confirmed Sales Review
    January 3, 2025
    Great experience. Would definitely recommend to others

    Response from All Star Buick GMC

    January 3, 2025
    Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. We sincerely value your business and look forward to your next visit!

  • Aaron L

    LAKE CHARLES, LA | 2024 GMC Sierra 1500
    Confirmed Sales Review
    December 6, 2024
    It was a excellent experience

    Response from All Star Buick GMC

    December 7, 2024
    We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please don't hesitate to reach out!

  • Cynthia H

    IOWA, LA | 2022 GMC 1500 Sierra
    Confirmed Service Review
    November 23, 2024
    Asked cashier exactly what problem was found and fixed. She could only read what was on receipt but then asked advisor what was done. I did request a copy of receipt but the details was not listed. Service advisor stated the fuel pump module was replaced; this was not anywhere on receipt. I can only accept her word on this service. For future reference, I have no proof the fuel pump module was actually performed. I feel this should be listed on receipt

    Response from All Star Buick GMC

    November 26, 2024
    Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

  • Melvin C

    LAKE CHARLES, LA | 2021 GMC Canyon
    Confirmed Service Review
    November 14, 2024
    Friendly employees

    Response from All Star Buick GMC

    November 15, 2024
    Hello, thank you for your kind words and this wonderful review! Thank you so much again for your feedback! We hope you have a great day!